Introduction
If you looked us up online this summer, there is a good chance you found nothing. For weeks, up to late August 2026, every page of lakenormanhardscapes.com returned a "page not found" error. The website platform our old site ran on had switched the site off, and the pages, the project photos and the contact form went with it.
The site has been back since late August, rebuilt page for page at the same address. This post covers what happened, what is new, and the quickest way to get a hardscape estimate from us now.
(01)
What happened to the old site
Our old website was hosted on a shared website service. At some point after early June, that service stopped serving our site, and every address on it, from the homepage to the contact page, came back as an error. Nothing we could fix from our end would bring it back.
The words and pictures were not lost. The copy was saved from a public web archive, and the photos of our past jobs were pulled down before they could disappear. That gave us everything we needed to rebuild rather than start over.
The new site was rebuilt by ByteZero, a digital marketing agency serving Charlotte, NC and the Lake Norman towns, which works with home service contractors like us. They put the saved pages back together, moved the site onto a new platform, and look after the technical side of being found in search: page titles, the map of the site that Google reads, and the business details search engines show. That leaves our time for job sites.
The rebuild also carries our current name. Until August 2026 we traded as Lake Norman Hardscapes. We are now Carolina Custom Stone and Hardscape: same owner and the same crews. Our number is (980) 292-3663.
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What is on the new site
Every page from the old site is back at the address it always had, or redirects to the page that replaced it, so a bookmark or a link a neighbor sent you still works. On top of that, a few things are new.
- Our project photos, in one place. The recovered photos sit on the service pages they belong to, and the whole set is in our project gallery, sorted by type of work.
- A page for each town we work in. Huntersville always had one. Cornelius, Davidson, Mooresville, Troutman and Denver now do too, and so does our hardscape work in north Charlotte.
- New service pages. Paver walkways and paver driveways now have pages of their own, and the yard drainage and paver cleaning and sealing pages were rewritten.
- A page for each material. Brick pavers, porcelain pavers, travertine, flagstone and outdoor marble tile each have a page of their own, and our paver patio page lists them side by side, so you can compare them before we meet.
- Guides. Our blog covers the questions we hear most: patio costs, retaining walls, drainage on red clay and when to seal pavers.
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How to request an estimate now
There are two ways to reach us. Call (980) 292-3663, or use the estimate form at the bottom of any page on the site or on our contact page.
The form asks for your name, email and phone number. The rest is optional but helps: the type of work, your town and ZIP code, and a few lines about the project, such as the rough size, what you have in mind, and anything we should know about access or drainage.
Here is what happens after you press send:
- Your request reaches our team straight away. If it does not go through for any reason, the form says so and gives you our number, rather than showing a thank-you message for a request we never received.
- We call you back to set a time to walk the property with you.
- We visit. We look at grade, drainage and access, and talk through what you want the space to become.
- You get a written estimate with the materials specified. It is free, and there is no obligation.
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What comes next
The site will keep growing. As jobs finish we will add their photos, and we will keep writing guides on the questions homeowners ask us most. We are also bringing our Google Business Profile listing up to date, so the details you see in Google Maps match the site.
One more change is on the way. Our crews spend the day on job sites, which means a call can come in while everyone's hands are full. We are adding a better way to answer and follow up on those calls, so fewer of them go to voicemail.
(05) Questions
Frequently asked questions
Is Carolina Custom Stone and Hardscape the same company as Lake Norman Hardscapes?
Yes. Lake Norman Hardscapes became Carolina Custom Stone and Hardscape in August 2026. The owner and the crews are the same. Our phone number is now (980) 292-3663.
How do I request a hardscape estimate?
Fill in the estimate form at the bottom of any page or on the contact page, or call (980) 292-3663. We walk the property with you and give you a written estimate with the materials specified. The estimate is free and carries no obligation.
Do old links to your website still work?
Yes. Every page from the old site is back at its old address, or redirects to the page that replaced it, so saved bookmarks and links shared with neighbors still land in the right place.